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Luxury Client Relationship Management

Modules

  1. MODULE 01 Power of Image, Personal Branding & Executive Presence
    Etiquette and grooming, from hygiene to hospitality.

  2. MODULE 02 Style Icons
    Understanding the factors that influence style requirements, for richer customer engagement conversations; red carpet events and reviews.

  3. MODULE 03 Product Appreciation
    Understanding cut, style, embellishments and textiles; care and product maintenance; alteration guidelines.

  4. MODULE 04 Luxury & Glamour I
    Brand DNA and brand study.

  5. MODULE 05 Luxury & Glamour II
    The evolution of Indian couture: the golden age of India.

  6. MODULE 06 Bucketing Personas
    Customer profiling and body types; understanding clothing needs through a socio-cultural lens, and assisting with recommendations as a style concierge.

  7. MODULE 07 Lookbook Creation
    Putting a look together to support indirect cross-selling.

*We also design and curate bespoke programs based on the specific areas of intervention required by our clients.

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