
Luxury Client Relationship Management
Modules
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MODULE 01 Power of Image, Personal Branding & Executive Presence
Etiquette and grooming, from hygiene to hospitality. -
MODULE 02 Style Icons
Understanding the factors that influence style requirements, for richer customer engagement conversations; red carpet events and reviews. -
MODULE 03 Product Appreciation
Understanding cut, style, embellishments and textiles; care and product maintenance; alteration guidelines. -
MODULE 04 Luxury & Glamour I
Brand DNA and brand study. -
MODULE 05 Luxury & Glamour II
The evolution of Indian couture: the golden age of India. -
MODULE 06 Bucketing Personas
Customer profiling and body types; understanding clothing needs through a socio-cultural lens, and assisting with recommendations as a style concierge. -
MODULE 07 Lookbook Creation
Putting a look together to support indirect cross-selling.
*We also design and curate bespoke programs based on the specific areas of intervention required by our clients.
